Cancellation Policy
Luxvesta, operated under Zenithweb Technologies Private Limited, acknowledges that fashion needs can be unpredictable and sometimes require a cancellation. Please review the section below for complete details about how cancellations are handled.
Here, “we,” “us,” and “our” identify the service provider Zenithweb Technologies Private Limited, while “you,” “your,” and “user” apply to the individual making the order.
Cancellation Before Shipment
- Cancel within 24 hours or before the item is dispatched—whichever is sooner.
- Send an email request to our support team. Approved cancellations are refunded within 5–7 working days to the original payment source.
Post-Dispatch Cancellations
- After your order has been dispatched, cancellation is no longer possible. However, once the item is delivered, you are welcome to request a return in accordance with our Return & Refund Policy.
Order Modifications
Changes to orders or addresses aren’t allowed once it is placed. You’ll need to cancel the order and reorder the product once again.
Contact for Cancellation Requests
Send your cancellation request to: zenithwebtechnologiespvtltd@gmail.com
We sincerely value your patience and ongoing trust in our services. Should you have any inquiries, don’t hesitate to reach out and connect with us directly.