Shipping and Delivery Policy
At Luxvesta, managed by Zenithweb Technologies Private Limited, our goal is to deliver orders promptly and securely.
The terms “we,” “us,” or “our” in this document represent Zenithweb Technologies Private Limited, and the terms “you,” “your,” or “user” refer to our customers. By making a purchase, you are confirming that you understand and agree to the details outlined in this policy.
Service Coverage
- Domestic shipping is available across India to valid PIN codes.
- We do not currently offer international shipping.
Order Processing Timeline
- Orders are prepared within 1–2 working days post-confirmation (excluding weekends and public holidays).
- You will receive a confirmation email once your order is processed.
Delivery Duration
- Orders are typically delivered in 3 to 8 business days after dispatch.
- Delays may occur due to regional or unforeseen factors.
Failed Deliveries
If delivery fails due to incorrect details or unavailability, the package is returned to our warehouse. Re-dispatch can be arranged by contacting support.
Damaged or Missing Items
Notify us within 48 hours of delivery for damaged or missing items. Attach photos for faster resolution. Based on verification, we’ll initiate a refund or replacement.
Contact for Delivery Issues
For any queries related to delivery of your order, reach out via email at: zenithwebtechnologiespvtltd@gmail.com